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V20 Continually Downloading Update and Restarting

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  • #1
Hi, this is my first time making a thread and I'm not sure if this fits into the right category, anyways I've had to a factory rest since I forgot my pattern password on my Note 9 (because I'm an idiot) and now after the hard reset I am now stuck on "Checking for Updates" after the rebooting the phone and there is no skip button and I have tried doing another hard reset to still being stuck on the same page. I've let this "Checking for updates" run for about 2 hours to only get a message saying "Taking to long? Try going back and connecting to a different network" and I'm really out of options, any help would be appciated.

Thanks.

raul6
  • #2
Do you have Internet access and sufficient bandwidth where you connected to?
Limeybastard
  • #3
Hi, this is my first time making a thread and I'm not sure if this fits into the right category, anyways I've had to a factory rest since I forgot my pattern password on my Note 9 (because I'm an idiot) and now after the hard reset I am now stuck on "Checking for Updates" after the rebooting the phone and there is no skip button and I have tried doing another hard reset to still being stuck on the same page. I've let this "Checking for updates" run for about 2 hours to only get a message saying "Taking to long? Try going back and connecting to a different network" and I'm really out of options, any help would be appciated.

Thanks.

I think you can log on to computer and your Samsung account and use an option within findmyphone to fix this.

Sent from my SM-N960U1 using Tapatalk

  • #5
Do you have Internet access and sufficient bandwidth where you connected to?

Well I'm currently overseas over at China with very slow internet also not sure about the Mbps since its to slow to run that and I have to use Vpn since China blocks out YouTube, Google etc. so I'm not sure if that's that cause.

*edit* I've managed to run an internet Speed test with an average Mbps download of 0.30 Mbps and upload of 2 Mbps, not sure if that's any useful but hopefully it is

  • #6
reminds me of my LG v20 which had similar problem (910K B50) Stuck on firmware upgrade and waiting for connection. Nothing could be done for the LG, hopefully yours can be fixed. It either a virus or interrupted firmware update don't know what else could've done it

This phone is relativity new I've only had it about 3-4 weeks, plus aren't you able to run it in safe mode?
digitalart
  • #7
This phone is relativity new I've only had it about 3-4 weeks, plus aren't you able to run it in safe mode?

nope nothing could be done. no safe mode, no download mode, nothing. going back to the same screen. I even gave the phone to 2 different places to try to fix it and even they couldn't do it, saying there is no file system no structure or anything. so yeah dead weight

---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ----------

but what is weird that this happened to me also during traveling to other country US > Europe
  • #8
nope nothing could be done. no safe mode, no download mode, nothing. going back to the same screen. I even gave the phone to 2 different places to try to fix it and even they couldn't do it, saying there is no file system no structure or anything. so yeah dead weight

I don't think Samsung would drop there standards, could a low internet connection also cause this continuous thing to never end?

---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ----------

but what is weird that this happened to me also during traveling to other country US > Europe
Was yours also the Note 9, if so when you arrived back was the issue resolved?
digitalart
  • #9
Was yours also the Note 9, if so when you arrived back was the issue resolved?

not Note it was LG v20 . looked like similar issue that's why I posted and also as I said dead weight nobody could do anything.
  • #10
not Note it was LG v20 . looked like similar issue that's why I posted and also as I said dead weight nobody could do anything.

Sorry thought some else commented that overseas thing. So did this issue also happen to you traveling overseas?

digitalart
  • #11
Sorry thought some else commented that overseas thing. So did this issue also happen to you traveling overseas?

i dont know if you read my last post but i already said that >>>>

---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ------
but what is weird that this happened to me also during traveling to other country US > Europe

so yes exactly happened during travel overseas which is more weird

  • #12
i dont know if you read my last post but i already said that >>>>

---------- Post added at 06:46 PM ---------- Previous post was at 06:42 PM ------
but what is weird that this happened to me also during traveling to other country US > Europe

so yes exactly happened during travel overseas which is more weird

Yes sorry I just wanted to make sure. Does the warranity cover this at all?

digitalart
  • #13
Yes sorry I just wanted to make sure. Does the warranity cover this at all?

yeah I think it should so you should be good
  • #14
I have an identical issue, on my note 8, and i am also in China. wondering if there was any solution found?

I suspect the problem might be because china blocks Google services and the phone is trying to connect to google.

Please if a solution was found, do share.

Synt4x.93
  • #15
I assume you've all tried setting up without a sim and wifi disconnected? Works fine for me, it just skips the update checking on initial setup as there's no connection.

Sent from my SM-N960F using Tapatalk

  • #16
I've had the exact same problem on my galaxy s8 and had excellent wifi connection when I tried to get it going after the reset (but still tried to do it with two other connections). I removed the simcard, disconnected the wifi and it just skipped that step (looking for updates). Now the phone is working good!

(still scared that the virus hatched on once again since I didn't wipe my SDcard and put it in again (stupid). But I'm always a bit paranoid and I'm not sure it works that way)

Fixed the problem anyways. Just remove simcard and disconnect wifi.

  • #17
I assume you've all tried setting up without a sim and wifi disconnected? Works fine for me, it just skips the update checking on initial setup as there's no connection.

Sent from my SM-N960F using Tapatalk


Hi i tried that, but it doesn't let me, continue if i don't select wifi.

---------- Post added at 03:20 AM ---------- Previous post was at 03:18 AM ----------

Try setting up a wifi router with a VPN that allows you to connect to Google services. Then connect to wifi (ran through vpn) and you should be good.

I was thinking the same thing, just need to get a router with VPN, thx for the advice.

  • #18
hi, my note has done the same thing, I did a factory reset... need to be able to stop the checking for updates somehow?
or find someone with a modem with a VPN instilled on it. any ideas
?
  • #19
This is how to fix the problem if overseas

number one If you have hard reset your phone, and then realised I need that VPN to go online like myself in China.
turn off the WIFI on your phone, remove your sim card turn off the phone. turn your phone back on and you can set up the phone again, turn on the phones wifi and re-back up your phone from your Samsung account.
the reason why you should use Google and Samsung to back up all your things is for this reason. you don't need a VPN for Samsung.
this should work on all phones.
mine phone is a Samsung note 9 with android 9 operation system, 8gb -512gb
thanks:good::cowboy:

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Source: https://forum.xda-developers.com/t/stuck-on-checking-for-update-after-a-hard-reset.3850700/